New law prevents charging people who call the crisis hotline

Under a new state law, Minnesotans who experience a mental health crisis will not be charged for mobile crisis services. The legislation gained bipartisan support after the FOX 9 Investigators exposed how one of the state’s largest counties billed people hundreds of times after calling the crisis hotline.

Ramsey County will no longer bill people for mobile crisis response services 

Ramsey County is ending its controversial policy of billing people who call the crisis hotline in search of life-saving help from the mobile crisis response team. The FOX 9 Investigators previously exposed how the county billed hundreds of people after they called the crisis hotline. 

Ramsey County reviewing its mental health crisis billing policy

Ramsey County is now reviewing its controversial policy of billing people in crisis, after the FOX 9 Investigators exposed the county’s practice of sending bills to vulnerable people who call the crisis hotline for life-saving mental health services.