(FOX 9) - The Douglas County Sheriff said 911 dispatcher Amy Pullen is one of the many people who helped bring Jayme Closs home safe.
But Amy Pullen said she was just doing her job.
“Every time I talk about it I tear up because I just can't imagine what she went through," Pullen said.
In her decade working as a 911 dispatcher, Amy Pullen has answered thousands of emergency calls.
But, none were quite as memorable as the one she received on Thursday night.
“This is the first time in 10 years I've gone into a full body shake and body sweat just because of the severity of the situation and how public it was, and her family was in dire need of finding this girl," she said.
Pullen said she knew right away who the caller was talking about, and her focus quickly turned to getting deputies to Gordon while finding out more information including the name of Jayme's kidnapper Jake Patterson and a description of the car he was driving.
“The sound of her voice, I knew something was different about this and I remember looking at my partner that day and she said, ‘is this legitimate?’ And I said, “I think it is.' You have that gut feeling, you can hear it in her voice, you just kind of knew."
But given everything Jayme had been through, Pullen said she also wanted to let the 13-year-old know she was safe and that help was on the way.
“Being an adult female, I can't even imagine being put in that situation and how I would react. But, for her to be 13 and everything that happened to her parents and a stranger taking her the way that he did…there are no words to describe how strong that girl is.”
Pullen said by the time deputies arrived a half hour later, she knew Patterson was in custody and she couldn't help but put her head down on her desk and breathe a huge of relief.
“You can't put into words what a great feeling it is. Then you think of what this poor girl has gone through and her next day is coming... all I can think about is her."
Pullen said she’s never met anyone involved in one of her 911 calls, but once everything calms down, she’d love to meet Jayme and her family and give them all a great big hug.
For more information on the 911 call, click here.