Airport to TSA: Make changes before summer

- Two powerful groups representing airports across the country have apparently had enough on long checkpoint lines, and are recommending steps for TSA to take before the busy summer travel season. 

Minneapolis-St. Paul International Airport (MSP) was one of several airports across the country that experienced long lines wait times at TSA passenger screening checkpoints during spring break.  At times the wait reached 70 minutes.

In a letter sent April 7 to TSA Administrator Peter Neffenger, the Airports Council International-North America and the Association of Airport Executives recommended the following steps:

  • Redeploy Behavior Detection Officers, who observe passengers for suspicious behavior, to take over inspection of travel documents.
  • Provide Federal Security Directors with the ability to make local decisions about resources and overtime without consulting with TSA headquarters.
  • Utilize Passenger Screening Canines during high volume times at screening.
  • Conduct local training of security officers after the busy summer travel season.
  • Ensure predictable TSA Pre-Check operating hours and create a “marketing blitz highlighting the program and its benefits.”

An official with TSA declined comment.


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