(KMSP) - Huggies is responding to parents concerned about reports that pieces of glass have found in Huggies wipes. The company says no glass is used in the making of its wipes, and that all products are tested for safety.
One Minnesota mom told Fox 9 she’s used Huggies wipes on her children for the last 6 years, but stopped when her 3-year-old started screaming, “no wipes, no wipes” and developed a rash in the past month.
No recall has been issued.
Possibly melted fibers
"We believe that what folks are seeing are melted fibers as a result of our manufacturing process. It's rare but it does happen on occasion but those can form small particles," said Kimberly-Clark spokesman Bob Brand. "When those fibers combine and are melted together, they do create a shiny particle."
What are the fibers made of?
"The fibers we use are a blend of polypropylene and cellulose," Brand said. "Those are common ingredients that you find in numerous personal care and other products. We haven’t changed our formula over the years, so it’s difficult to make a blanket statement."
Hello Huggies Parents,
As some of you may have heard, a concern about our wipes was raised recently on Facebook. We take any concerns about our products very seriously and we are working directly with this parent to learn more about what happened and how we can help. Nothing is more important than the safety of the little ones who use our products.
Families put their trust in Huggies wipes every day, and all of our Huggies products have been thoroughly evaluated to ensure they are safe. In addition, we have stringent quality controls in place, and no glass is used during the manufacture of our wipes. As parents ourselves, we know you may have additional questions or concerns. Please don’t hesitate to contact us at http://bit.ly/8ZuAUH or by phone at 1-888-485-6839.
California mom's viral video
Melissa Estrella of California uploaded a video to Facebook on Thursday that allegedly shows bits of glass in her daughter’s packages of baby wipes.
“I’m not lying, you guys,” Estrella said. There’s glass on my daughter’s wipes.”
The video surged to more than 5 million views before it was taken down, but a similar video was later posted to YouTube at https://youtu.be/T0rDoXHBoVo.
"Nothing is more important to us than the quality and safety of our products and we’ll do whatever we can to work with consumers on an individual basis to try to address their concerns," Brand said.
As mentioned in the Huggies statement above, concerned parents can contact customer service at http://bit.ly/8ZuAUH or by phone at 1-888-485-6839.